General

Discover the world around you with Ylore 

Ylore is a mobile platform that offers self-guided tours for people who want to explore and learn more about the world they live in. With Ylore, you can gain local insight and experience, plus much more. Here are some of the exciting features of Ylore:

Search for tours that match your interests

Create personalized tours to share with friends and family

Publish tours publicly for free or offer them for a fee

Create Locations of Interest (LOI) that are relevant to you and other like-minded individuals in the Ylore community

Discover the best dog parks or workout areas in the city by creating a tour and deselecting [Display route] in the Details section of the tour. LOI’s will then be visually displayed on a map.

Ylore is not just about tours, it’s about exploring the hidden gems of the world around you.

Explore new places with our tours

Our tours are designed with Points of Interest (POI) and Pop Ups to maximize your experience. POIs provide detailed descriptions of what is at each location, while Pop Ups are hand-picked spots recommended by our creators.

These pit stops offer you an opportunity to take a breather and enjoy local life, with a cool drink or delicious snack.

Alternatively, you can use Pop Ups to gain insight into your preferred topics or locations through concise summaries. Let us help you embark on a voyage of discovery.

Enhance your learning with our multimedia experience

Discover a new way of traveling with our self-guided tours that offer more than just audio.

Our immersive experience allows you to learn about different points of interest through various mediums, including:

Text

Video

Photos

Audio

External links

Text to speech

Make it easier for yourself. You read for work or school, so why not just listen.

Language translation 

Our tours can be displayed in your preferred language, but you may also choose to switch back to the original tour language. The choice is yours.

Tailor your tour experience

Touring should be a flexible and personalized experience. Rearrange Points of Interest or Pop Ups, so that the starting point is closest to you and delete any points that are not of interests, or outside of your schedule.

Navigation

Home screen

Select the Ylore icon at the bottom of the navigation menu. It will take you back to the Home screen.

Navigation bar

Tours

Access all of your tours, including those you have created and those you have added ot purchased from the HUB.

HUB

Find tours around you. Use the search and advanced search feature to find tours at locations you want.

Deals

In development.

Safety

In development.

Settings

Select the gear icon.

Filter

Search for tours by filtering.

You are here

Select the in focus dot and orientate the screen to your current location.

Search

Search for tours on the home screen. Tours around you will be displayed with the category displayed at the start point of the tour as developed by the tour creator.

Want to find tours at a different location i.e Rome, detail [Rome] in the search bar and view tours in Rome by category. 

Filter out categories not in scope easily. Select the filter and select those tour categories of interest. These will then be displayed on the screen.

Use the filter to further narrow down the scope of tours visible. You can select:

Tours you created

Family friendly tours

Severe weather alert

Bad weather can spoil your travel fun. So if you are undertaking a tour and a severe weather alert has been issued, you will know:

What is happening

How long for

What you can do about it

You will hear an audible alert and vibration of the phone handset.

Feature for US users only.

How the app works

As a user

Search

There are two ways to find your next adventure:

Use the online map that displays tours in your area by category.

Browse the Hub online store to purchase or add a free tour.

Adding a tour to your list

Add a tour using the [+] and it will be displayed in the Tours section of the app.

Start/stop

To start a tour, select the play button. To stop a tour press the stop button. Easy.

Reorder or delete POI

Reordering Points of Interest/Pop Ups

Long press a finger on the item in the tour list. Drag and drop the item to the new position. Numbering on the online map with automatically update, as will the start address of the tour if position number one has changed.

Deleting Points of Interest/Pop Ups

Select the [Delete] icon and select the relevant item in the tour list.

Reselect [Delete]

A confirmation prompt will appear.

Select [Okay]

Navigating between tour markers

Ylore automatically calculates the optimal route between tour markers. It displays time and distance, dependent on the mode of transport. Example. The route taken for walking may differ to that of a vehicle, that has to navigate one way streets.

If you do not want to display the route, you can disable his feature in the tour frame. Select Route and mode.

As a creator

Effortlessly construct interactive tours with these simple steps

Want to create a tour quickly? Follow these easy steps: 

1 First, create a tour by selecting [+] in Your Tours.

2 Populate the tour framework.

3 Add and populate the content in your Points of Interest and Pop Ups. Keep your audience engaged and captivated with the inbuilt editor. To enhance your audience’s understanding of the location, incorporate:

Text

Video

Photographs

Audio

External links

When you have added at least one POI or PU, select [Done] which is the equivalent of [Save]. If you do not select [Done] the POI’s and PUs will not be saved. It is recommended to periodically select [Done] so the content is saved.

Engage your social media audience with an interactive tour

Take your social media followers on a journey with you. Create an engaging tour and include the link in your posts. Your followers can download the tour for free or for a fee and follow in your footsteps or recommendations, leading to a richer connection with your audience. Leverage your network to create the best experience possible for your followers.

External link friendly

With our built-in content editor, you can easily add external links to your content. This enables people to select and review your recommendations, making it a great tool for those participating in affiliate programs.

Key features

Discover the world with our innovative tour platform

Our platform offers a range of options to suit your preferences, whether it’s sharing your local knowledge with family and friends, publishing a tour publicly for free or for a fee, or scaling your tour profile to reach a global audience.

Experience the stories of different locations through the multimedia options available, and continue the conversation by embedding the tour link in your social media accounts.

As a creator, you can also earn revenue by listing your tours for a fee, with the proceeds sent directly to your digital wallet. Engage a global audience with our AI-powered language translation feature.

We respect the importance of protecting your intellectual property. Your tour should entice and captivate people whilst balancing your tour content and safeguarding your voice and brand.

Use cases

Top tourist sites.

Showcase your local area with insights and history.

Food and beverage trail.

Ease of use

Ylore has been designed to be easily understood and utilized by a 10-year-old, ensuring simplicity in its purpose and usage.

Tours

Key system rules

When creating a tour and adding Points of Interest (POI) or Pop Ups (PU), you must select [Done] to save them. So it is recommended that you periodically select [Done] when creating a number of POIs.

Every tour must have at least one POI or PU assigned for it to be published privately or publicly.

Only tours you create, can be edited.

To access content at a POI of PU, a user must be within 200ft, inside the visible geo fence that surrounds it. Once inside the geo fence, the content is accessible. This feature is required to comply with Apple Store terms of service.

Only one login of the app is available for each account. You cannot log into the app, from multiple phone handsets.

Ylore structure

There are two levels. Tour frames and location points that sit within the frame.

On download without an account

People can download the app for free and browse tours without having to create an account. To add or create a tour, you will need an account. Sign up and start traveling your way.

Ylore without an account

You can download the app for free and browse tours without having to create an account. To add, modify or create a tour, you will need an account. Sign up and start traveling your way.

Ylore with an account

Once an account has been created, a user will be able to:

Add a tour to their Your Tours list. You will be able to re-order or deleted any tour points not of interest

Create their own tours, share privately or publish publicly and list for free on the HUB online store

Add premium tours to Your Tours

Tools for creators

Creating tours and intermeshing with your online profile has never been easier.

Your brand

You have a voice so let’s hear it! ‘Hi from tour creator’ is a feature that let’s people know who you are and your style. It provides for a welcoming introduction and enticement for people to add your tour to their list. 

Affiliate links

Continue the conversation and embed affiliate links in your tours and Points of Interest.

We recommend to minimise these, as this action takes a user off platform and may serve as a distraction. Distractions or incomplete tours may impact your review ratings.

Social media

Add your social media links to your tours, so users can find out more about you.

Profile

Assign your creator name to tours for recognition. People might not know you as John Smith but they might know and search for ‘The Urban Explorer.’

External links 

Embed external links in a tour to some of your online content, to help explain your story.

Resources

Go to the HUB and Resources tab to see tips on how to make your tour stand out from the pack.

Reviews

Reviews help build trust and credibility with your prospective audience. 

Creator IP protection

We believe in protecting creator’s hard work for tours listed for purchase. We have implemented a number of features that support this:

1 Only the three Points of Interest (POI) or Pop Ups (PU) are displayed in the tour list

2 The map tiles are set at a higher level than standard to protect the exact location of POIs and PU, to prevent other people identifying the exact location

3 A user cannot access content at a POI unless they are physically within the 200ft geo fence that surrounds a POI or PU. 

4 A user of a tour is unable to take screenshots of the content or copy content.

Starting a tour

Press the play button on the tour. 

Mode of travel

There are three modes of travel to select as a user, Walking, Cycling or Driving.

Ending a tour

Press the stop button on the tour. If you are only part way through a tour, you can restart the tour and delete those POI/Pop Ups that you have already been too. Then press the Play button.

Remember to rate and post a review. Feedback is gift.

Creating a tour

Select [Tours] on the navigation bar on the Home screen. 

Select [+]. 

Follow the intuitive process to create a tour frame, then add Points of Interest.

Once Points of Interest (POI) or Pop Ups (PU) have been created, you must select [Done] which is the same as saving them. So it is recommended that you periodically select [Done] when creating a number of POIs.

Purpose of images in tour previews

Preview images are designed to highlight a tour and provide a point of reference for a user on what to look for or what they will experience when they arrive at a Point of Interest or Pop Up. 

Images don’t need to be lengthy, they are a reference only. Users will experience the locations themselves.

! Tip: It is recommended not to load long videos into the app as it may affect performance and create a burden for a user if they have to download to tour and view offline. Our recommendation is that if you have to load videos, keep them short at five to 10 seconds and medium quality.

Auto sizing Photos and Videos

Images are treated against a cropping tool. The preferred frame is portrait. In Previews the image will be partly displayed due to size. On selection of the image, it is displayed as intended.

Tour Details

The purpose of tour [Details] is multi point. It enables:

A user to detail information about the tour

Recommendations on how the tour should be conducted

A creator to assign information that enables it to be located when searched for. 

The tour creator to introduce themselves. It’s their storytelling and personality that can make a tour shine.

Categories and subcategories

Assigning these elements enables a tour to be easily identified and searchable.

Different categories of tours can be seen visually on the home screen. Different categories of tour have a different color code.

Points of Interest and Pop Ups explained

A Point of Interest (POI) is a point where there is in depth information about what is or has occurred at that location. A Pop Up is a short summary to highlight a place of interest or showcase local food or drink.

It is recommended that a Pop Up is not placed at the start of a tour as it is not numbered, The numbered count only occurs for POI.

Adding content to a Point of Interest and Pop Up

Ylore uses a drag/drop content editor. Create content fast by selecting the relevant multimedia icon. Text, video, external link, whatever you need. Shape the tour your way.

Content Editor in Points of Interest and Pop Ups

The content editor is used throughout the app, enabling creators to add content. It allows basic editing which is suited to mobile environments. 

In addition to text, a creator can add:

Photos

Videos

External links

Audio

Hint: When adding photos or videos, make sure the cursor is focused on the line, not highlighting a line, otherwise the image will be placed at the bottom of the content. 

Hint: Depending on the content, it may be easier to create text off platform, then simply copy/paste. This provides more opportunity for quality assurance and reduced error rates, leading to a better user experience.

Audio formats

Supported audio file formats include: mp3’, ‘aac’, ‘midi’, ‘ogg’, ‘wav’, ‘m4a’

Selecting a location manually on the phone screen

Long press your finger on the desired location. This means find the location you want to select, press and hold your finger for 1-2 seconds, and the location marker will appear on screen. 

Pro tip for manually adding a location

When manually selecting a location, ensure you zoom into the maximum, to ensure correct marker placement. 

Editing a tour

Only the creator of a tour can edit a tour. In other words, you can edit tours you created, but no one else’s. 

Deleting a tour and contents

In [Your tours] select the [Delete] icon

Check the box of the tour you want to delete.

Re-select the [Delete] icon again 

A confirmation prompt will appear.

Select [Okay]

The tour will be deleted.

Status

When creating a new tour, by default the tour will be assigned the status of DRAFT.

This means:

The tour cannot be shared privately 

Published to the online HUB store. 

It is not displayed on your Home screen. Why? Because it’s not complete. 

Once you have created at least one Point of Interest or Pop Up and assigned to a tour, you select [Done].

Status definitions

Draft

You are still developing the tour and not yet ready to publish.

Private

You publish the tour but only those with the tour link can view it. The tour will not be displayed on the HUB.

Public

You are publishing the tour publicly on the HUB. The tour can be listed as free or paid, which means people can purchase the tour.

Downloading a tour

You can still use a tour when there is no network connection, however you must download. 

Example. You are traveling internationally and turn off your global network roaming on your phone as you do not want to incur additional fees.

At the hotel, select the tour you want. 

In the top right hand corner are the three vertical dots. 

Select the [Download] link

A prompt will display advising that the size of the tour may be large and fees may be incurred from your phone network provider.

If you agree, select [Okay]

In Tours, the tour will appear in the [Downloads] tab. 

The  tour can be started at anytime. The only difference between a downloaded tour and a network connected tour, is the optimal route, time and distance between points does not display. This feature relies on internet connection.

The start of a tour

The first POI marks the start of the tour as developed by the tour creator. On adding or purchasing the tour, once you start the tour, all the POI and Pop Ups are displayed on a map. You can adjust the position of the POI’s or delete ones that are not of interest to you.

Your tours

Tours you create or select from the online HUB store will appear in [Your Tours]. Referencing the icon, you can view at a glance the status of a tour.

Tour visibility

Tours need to be published, either privately or publicly. Those tours in draft status will not be displayed.

Text to Speech

There is an icon, which on selection enable you to listen to spoken text. To stop the narrative, re-select the speech icon.

Sharing a tour with others

Ylore was built to share. As person A, select the three vertical dots in the upper right hand corner. Select [Copy link] and paste it in the message platform of your choice.

Person B receives the link, selects. If they already have Ylore installed, the tour will open up and Person B can review. If they want to add the tour to their list, select [+].

If Person B does not have Ylore installed, on selection they will be prompted to download the app. Re-select the link and it will take them to the tour.

Sharing a tour from the HUB

Easily share the link of a tour you like in the HUB with others.

Select the link which is copied to your clipboard.

Paste into your message platform of choice and paste.

The receiver selects the link and if they have Ylore installed, they can view the tour. If not, they will be directed to download the app, re-select the link and the tour will be displayed.

Viewing a tour as a creator or user

If you have created a tour, on selection from the Your Tours list, you have the option to view the tour as a creator and make updates, or as a user, so you can see how it views on the screen. 

User experience

Poor tour experience

If you have an experience with a tour that does not meet your expectations, tell us at yloreapp@aegis-247.com and tell us specificity was the issue(s).

Refund requests

There are no refunds on services. However if you are unhappy with the experience, please contact us directly to discuss at yloreapp@aegis-247.com.

Content filtering and reporting

Ylore uses a number of different methodologies to help keep online interaction safe.

1 We use content filtering to reject unwanted content that people may want to post.

2 There are multiple points throughout a tour and the app, where a person can report content they identify as inappropriate. Look for the report icon and click through the process. 

We investigate each report. As per our Terms of Service, it is at the sole discretion of AEGIS 24/7 what content is appropriate or inappropriate, balancing legal, moral and cultural issues. 

Selling tours

Coming soon.

We’re working on developing our online store and payment gateway. We believe that creators should get a high percentage of commission on the sale of tours, as they should for their hard work.

HUB

Search

Search for and locate tours nearby or if you’re traveling, at the new location. Conduct a simple or advanced search.

Find out more about a tour

Find out more about a tour, assess its popularity and what users are saying in the feedback section.

Tour metrics

Summary metrics enable a person to find out more about the popularity of a tour. They can see:

How many times a tour has been viewed

How many times it has been added to people’s tour list

Review rating

Tour feedback

Resources

Find resources that help you:

Design engaging tours

Improve your creator skill set

Tour metrics

This section is under development. Once released, you will be able to view the metrics about  tours you have created, for free and listed for purchase. 

Deals

Everyone loves a travel deal. So we’re developing this feature. Watch this space.

Safety

Safety when traveling is key. We have some great features we’re developing now. Watch this space.

Settings

Account

The account section allow you to:

Edit your account name

Add or Edit your Alias name. Some creators prefer to be known by their creator name for branding purposes

Edit and verify your email address

Set the language of app

Unit of measure

Change password or delete an account

Notifications

You have control over what and when you are notified. Our outlook is that we only send notifications because it’s important and supports your travels. 

There are three types of notifications:

1 Tours

This enables you to be notified when you enter the 200 ft geo fence that surrounds a tour point.

The notification will be [You have arrived at a tour point].

2 Marketing

From time to time we may send you information on tours around that might appeal or may benefit you.

3 Proximity to tour points

You set a general proximity up to 500ft out from a Point of Interest or Pop Up. The notification distance is adjustable.

This feature is important on a driving tour, as once you are alerted, you know to start looking for car parking.

The notification will be [Within selected proximity to tour point].

Technology

Connectivity

A tour can be accessed online or offline. Online means that you are connected to the internet. Offline means that you are not connected to the internet. 

For offline use, a user can access a tour and select [Download] in the top links. This means the contents of the tour will be available on your phone handset. The directions, distance and time between Points of Interest and Pop Ups will be displayed but not dynamically updated (as you are offline) as you progress through a tour.

Lost connection

If you lose connection part way through a tour, tour content and navigation will not work. You will need to wait until network connectivity is re-established. If you have are unsure on the network availability at a location, download the tour before you go.

Hardware requirements

A mobile phone handset.

Software requirements

 Ylore operates on both Apple iOS or Android operating systems.

Updates

A user will receive update notifications from time-to-time. This includes new features and bug fixes. We recommended updating when prompted.

On selection of the [Update] prompt, you will be taken to the Apple Store or Google Play. Select [Update].

Optimized

Ylore is designed for people on the move. It is optimized for phone handsets, in portrait format.

WIFI

Ylore works when connected to WIFI.

Cell network and WIFI

Ylore works with both the cell network and WIFI as they both lead to Ylore being connected to the internet.

Notifications

In Settings, a user can control notifications that are displayed. It is recommended that they are enabled, so you can be notified when timely information becomes available.

Viewing Notifications

To view a notification, select on your phone handset screen.

Proximity notifications

Be alerted when you are in proximity of a Point of Interest or Pop Up on a tour. As a user you can define when you want to be alerted, up to 500ft (152m). If you’re driving this gives you sufficient warning to park the car or make arrangements.

Notifications when network lost connection

Notifications will continue to be displayed even when the internet connection is not available.

Microphone privacy display icon on iPhone

On the iPhone you may notice an orange dot next to the app. This is a privacy notification indicating that a microphone may be in use. It’s not. As part of our technology stack we use widgets, pre-designed elements to help build our product. In this case the content editor package uses a code strong to play audio, and this dependency uses a microphone API, which is detected by iOS/iPhone. Rest easy, we’re not listening to conversations, it’s against our privacy policy and not what we stand for.

Location access While Using App 

For Ylore to work correctly when using a tour, your location needs to be accessed. Select [Only While Using App]. Your location is only accessed when using the app. No location tracking occurs.

Do not disturb

Do not enable Do Not Disturb features, otherwise POIs and Pop Up materials will not be displayed.

Volume silenced on cell phone

If you are unable to hear audio content, check the volume of your phone handset.

Blue icon on locked screen

This means your location is being accessed by a mobile application in use. Your location is not accessed when not using a tour.

Logging in from another cell phone

Ensure that you log out of one phone before attempting to log into Ylore on a different phone. Only one log in is allowed at any one time.

Password reset when changing cell phone

Ylore allows you to log into any compatible cell phone handset, so long as there is only one active session at a time. When you change handset, you are channeled to reset your password, to maintain integrity. 

Overseas travel

Ylore works wherever you are and there is an internet and cellular network connection. Note that data roaming charges may be applied by your cell phone provider.

Viewing the app

Ylore is optimized for portrait viewing on cell phones.

Location data sharing

Your location data is not shared with parties outside of Ylore. Your data is not sold to external parties. Your privacy is your privacy. We respect that.

Privacy

See Privacy Policy.

Support

Answer not found

If this help guide does not answer your question, send us an email to support@aegis-247.com.

Make sure to include: 

Your name and contact details. 

What action you were trying to do.

The issue regarding app behavior.

Date/time the issue started happening.

Suggest a feature if you are looking for functionality you want to see.

Do not terminate the app while in use

Do not terminate Ylore while in use. This terminates all tours.

Do not select DO NOT DISTURB

To provide a user with line of sight on the status of their tour, the ‘Do not disturb’ feature in a user’s phone should not be enabled.

Precise location accuracy

Ylore needs your precise location to provide you with information when using and searching tours.

It is strongly recommended that in Settings, your location accuracy is set to Precise.

Online map viewing pitch

To adjust the pitch or viewing angle, place two fingers on the screen and move them simultaneously upwards or downwards, depending on the pitch angle desired.

On screen prompts

In Ylore prompts are displayed because we need your permission to undertake an activity.

In line with our commitment to you, we don’t request unnecessary actions unless it’s needed for the app to work correctly.

Prompts that are displayed:

Notifications: To enable information notifications regarding a location.

Location access – general: To view your location on the online map when using the app.

Location access – ‘While using App.’

Content not displaying correctly

If you have an accessibility feature enabled so you can view text and display content at a larger size than standard, some of the app content may not display correctly.

Notifications when network lost connection

Notifications will continue even when cellular network or WIFI connection has been lost. This is so you have line of sight on your tour.

Location access ‘While Using App’ when using a tour

When creating an account, ensure you provide location access to Ylore. Select [While Using App] so the app functions as intended. This way you can access content when you arrive at a location marker.

Volume silenced on cell phone

To enjoy content at Points of Interest or Pop Ups, enable volume.

Blue icon on locked screen

The blue icon in the top left hand side indicates that the app is using Location Services. This only occurs when a tour is in progress.

Logging in from another cell phone

If you are logged into the app on Phone A, and attempt to log into Phone B using the same account details, an unavailable access prompt will be displayed. This is a business rule. One account, one login at any one time.

Password reset when changing cell phone

Ylore allows you to log into any compatible cell phone handset, so long as there is only one active session at a time. When you change handset, you are channeled to reset your password, to maintain integrity. 

Lost connection

If there is no network connectivity, an error message will be displayed. 

A tour will re-commence once you reestablish your cell phone signal.

Impacts on location accuracy

The accuracy of your location on an online map, may be affected by:

Interference from buildings and the environment.

Indoor or underground use.

Cell provider service.

Atmospheric conditions.

User handset.

Languages

The app is available in a range of languages. On creation of a Ylore account, select your  language of choice. This language selection will cascade to tours i.e. you select French when creating an account, tours will be displayed in French. This can be changed on each content module if need be.

Change password

To change the account password, go to [Settings].

Select [Account].

Select [Change Password].

Input the old password, create a new password and confirm it.

When signing into the app next time, use the new password.

Logging out of account

Select [Settings].

Select [Log out].

Deleting account

To change the account password, go to [Settings].

Select [Account].

Select [Delete Account]

A confirmation prompt will be displayed.

If you [Delete Account], all settings and data will be removed.

Security

2-Factor authentication on sign up

Two-factor authentication (2FA), is a security process in which users provide two different authentication factors to verify themselves. 

Ylore requires during account set up, a user to detail their cell phone number and then input the security code provided by SMS, to verify they are in possession of the phone. 

SMS issued from a fixed phone number

Verification SMS are issued from a fixed phone number.

Personal information requested

Ylore only asks for and securely stores information that is needed. This includes:

Full Name and/or your Alias Name (creator name): To identify who you are when publishing tours or sharing tours with others

Cell phone number: For security purposes

Email: For account verification, Stripe updates, product updates, marketing updates

Social media links: These are optional for creators when developing a tour, so people can follow them on social media.

Forgotten password

On the [Sign In] screen, select [Forgot password].

Enter the cell phone number associated with your account and we’ll send an SMS with a link to reset your account.

Data security

We believe in security by design. We do this by:

Encrypted data at rest and in transit between the app and our support systems. 

Encrypted storage of your data on cloud based servers

Adopting ISO27001 Information security management risk principles.